How to monitor email delivery?

By default, JustOn distributes generated invoices and statements, as well as the relevant PDF documents, via email.

For tracking or debugging purposes, or in case of errors, you may want to monitor the email delivery. There are several options for doing so:

For invoice emails, JustOn writes specific history tasks, which you can display on the relevant invoice records, see Email Tracking.
You can enable batch chain notifications. If configured accordingly, JustOn will notify you if the EMAILJOB batch chain has produced log output on ERROR level, for example.
For any emails sent from your Salesforce org, you can request email logs. The logs include information like sender and recipient, date and time, delivery status, or associated errors, which may indicate possible solutions. For details, see Use Email Logs to Monitor Emails Sent from Salesforce in the Salesforce Help.

Be aware that the email log does not track emails sent through external systems such as Amazon SES, Gmail or Office 365.

Related information: