What happens if I repeat the direct debit order creation for already processed entries?
Under certain circumstances, an entry for which the direct debit order generation has already been started may again be subject to another direct debit order generation without the option Cancel Pending Payments. What happens in this case?
On entry creation, it has set values for both the Open Amount and the Payable Amount. The payable amount shows the amount to pay before a related payment is requested. Once JustOn Cash Management has processed the the entry on direct debit order generation, the value for Payable Amount is set 0 – because it has actually issued the direct debit order to the bank, requesting the complete amount, and has created a corresponding Payment record to track the money transfer.
Now if this entry is again subject to a direct debit order generation, JustOn Cash Management will simply ignore it. This is why the system will only consider entries with a payable amount set, that is, the value in Payable Amount must not equal 0.
Related information:
Eligible Entries for SEPA Direct Debit
Creating Direct Debit Orders
Amount Values and Statuses