Skip to content

Partial Credit Handling

You can issue a (partial) credit if you want to cancel one or more individual invoice line items of an invoice. This way, you reduce the original invoice amount, canceling (part of) your customer's debt.

alt text
Canceling an invoice line item, issuing a partial credit

The following examples illustrate JustOn's behavior when handling partial credits in different use cases.

Credit complete invoice amount, with no payment received

Credit the complete invoice amount of an open invoice. No payment has been made yet.

Invoice Partial Credit
Grand Total 100,00 -100,00
Balance before credit finalization 100,00 -100,00
Status before credit finalization Open Draft
Final Balance 0,00 0,00
Final Status Paid Settled
Invoice Balances Credit Balances
100,00€ (Invoice) -100,00€ (Credit)
-100,00€ (Clearing) 100,00€ (Clearing)
Exported Balance - -
Credit complete invoice amount, with a 40% partial payment received

Credit the complete invoice amount of an open invoice. A partial payment of 40,00€ has been made.

Invoice Partial Credit
Grand Total 100,00 -100,00
Balance before credit finalization 60,00 -100,00
Status before credit finalization Open Draft
Final Balance 0,00 -40,00
Final Status Paid Open
Invoice Balances Credit Balances
100,00€ (Invoice) -100,00€ (Credit)
-60,00€ (Clearing) 60,00€ (Clearing)
-40,00 (Payment)
Exported Balance - -40,00€
Credit complete invoice amount, with a complete payment received

Credit the complete invoice amount of paid invoice. A complete payment of 100,00€ has been made.

Invoice Partial Credit
Grand Total 100,00 -100,00
Balance before credit finalization 0,00 -100,00
Status before credit finalization Paid Draft
Final Balance 0,00 -100,00
Final Status Paid Open
Invoice Balances Credit Balances
100,00€ (Invoice) -100,00€ (Credit)
-100,00€ (Payment)
Exported Balance - -100,00€
Credit 40% of the invoice amount, with a 40% partial payment received

Credit 40,00€ of an open invoice (100,00€). A payment of 40,00€ has been made.

Invoice Partial Credit
Grand Total 100,00 -40,00
Balance before credit finalization 60,00 -40,00
Status before credit finalization Open Draft
Final Balance 20,00 0,00
Final Status Open Settled
Invoice Balances Credit Balances
100,00€ (Invoice) -40,00€ (Credit)
-40,00€ (Clearing) 40,00€ (Clearing)
-40,00€ (Payment)
Exported Balance 20,00€ -
Credit 60% of the invoice amount, with a 60% partial payment received

Credit 60,00€ of an open invoice (100,00€). A payment of 60,00€ has been made.

Invoice Partial Credit
Grand Total 100,00 -60,00
Balance before credit finalization 40,00 -60,00
Status before credit finalization Open Draft
Final Balance 0,00 -20,00
Final Status Paid Open
Invoice Balances Credit Balances
100,00€ (Invoice) -60,00€ (Credit)
-40,00€ (Clearing) 40,00€ (Clearing)
-60,00€ (Payment)
Exported Balance - -20,00€

Related information:

Creating Credits
How to correct an invoice?
Credit and Refund Workflows