Enabling JustOn Cash Management

Your business may use JustOn Cash Management to directly integrate Salesforce CRM with German or other European banks as well as payment service providers.

Info

The integration with JustOn Cash Management as outlined below is available as of JustOn Billing & Invoice Management 2.76.

The integration requires JustOn Cash Management to be set up properly. For details, see Setting Up JustOn Cash Management.

Integrating JustOn Billing & Invoice Management with JustOn Cash Management involves the following tasks:

Info

Instead of manually setting up the data relations and flows, you can deploy the required configuration using a dedicated JustOn Configurator package.

Integration Concepts

The payment functionality shipped with JustOn Cash Management is centered around entries (see Receivables/Payables Concepts). These records hold all information with respect to an amount of money owed to or requested by a business partner, based on statements that justify the corresponding request.

In JustOn Billing & Invoice Management, the produced invoices or – if set up and used – installments represent payment requests. Now integrating JustOn Billing & Invoice Management with JustOn Cash Management provides for both

  • the creation of the relevant entry records upon invoice finalization or installment creation/modification, and
  • the creation of the relevant balance records for a registered money flow (where the field Origin is set to JPAY1).

jpay_jo_integration
Creating entries on invoice finalization or installment creation, creating balances for payments

Note

Integrating JustOn Billing & Invoice Management with JustOn Cash Management will change your workflows.

Payment-related balances produced for a registered money flow in JustOn Cash Management (where the field Origin is set to JPAY1) must not be subject to balance-based business processes like automatic assignment to invoices or balance transfer. To cover these use cases, you manually associate entries with payments in JustOn Cash Management.

Balance creation details

In JustOn Cash Management, registering a money flow for a payment record results in a modified amount value of the payment with a possible settlement to an entry. "Translating" this to JustOn Billing & Invoice Management means to create or update balance records.

In the simplest use case, there are 1:1 relations – one invoice (or installment) makes one entry, and one payment settled with this entry makes one balance record associated to the invoice.

JustOn Cash Management can, however, relate entries with payments in an n:m relationship. This allows, for example, to distribute one money transfer to multiple entries or to settle one entry with multiple money transfers.

The integration with JustOn Billing & Invoice Management provides for the creation of the relevant balances. The system takes the registered payment amount per entry and compares it to the existing payment balance (with Origin = JPAY1) of the original invoice – producing new payment balance records in the amount of the difference, associated to the original invoices or, in case of overpayments or payments without entry settlement, to the related account.

The following examples illustrate this behavior.

Multiple payments for one invoice

# Step Payment Amount Settled Amount per Entry Existing Balance Produced Balances
1 Finalize invoice
I1 100		 0 I1: 0
2 Partial payment
P1 80		 80 80 I1: 0 I1: Payment P1 -80
3 Partial payment
P2 20		 20 100 I1: -80 I1: Payment P2 -20

Multiple payments for multiple invoices

# Step Payment Amount Settled Amount per Entry Existing Balance Produced Balances
1 Finalize invoice
I1 100		 0 I1: 0
2 Finalize invoice
I2 100		 0 I2: 0
3 Partial payment
P1 180		 180 I1: 100
I2: 80		 I1: 0
I2: 0		 I1: Payment P1 -100
I2: Payment P1 -80
3 Partial payment
P2 20		 20 I1: 100
I2: 100		 I1: -100
I2: -80		 I2: Payment P1 -20

Multiple payments for an invoice with installments

# Step Payment Amount Settled Amount per Entry Existing Balance Produced Balances
1 Finalize invoice
I1 100
4 installments		 0
0
0
0		 I1: 0
2 Partial payment
P1 80		 80 25
25
25
5		 I1: 0 I1: Payment P1 -80
3 Partial payment
P2 20		 20 25
25
25
25		 I1: -80 I1: Payment P2 -20

Overpayment, producing a "free" balance on the account A1

# Step Payment Amount Settled Amount per Entry Existing Balance Produced Balances
1 Finalize invoice
I1 100		 0 I1: 0
2 Payment
P1 120		 120 I1: 100 I1: 0 I1: Payment P1 -100
A1: Payment P1 -20
Data mapping: invoice/installment → entry

Entries hold all information with respect to an amount of money owed to or requested by a business partner. The entries' data is based on invoice data or on installments data and, if applicable, on already received payments. If a payment plan is modified after the invoice finalization producing new installments, the existing entry records are deleted, and new entry records are created accordingly.

The following fields are set on entry creation:

Data Category Entry Field Invoice Source Field Installment Source Field Default Value/Notes
General Type Debit for positive amount
Credit for negative amount
Title Invoice: custom label with invoice number
Installment: custom label with title and invoice number
Payment Reference String built as defined in the Payment Reference field of the template, see Configuring Payment Reference Text
Business Entity Tenant Invoice__r.Tenant The business entity record in JustOn Cash Management is modified or created on entry record creation using the values given by the invoice.
Requests Requested Payment Method PaymentMethod Invoice__r.PaymentMethod
Requested Payment Provider RequestedPaymentProvider Invoice__r.RequestedPaymentProvider Optional lookup to JPAY1__PaymentProvider
Requested Payment Instrument RequestedPaymentInstrument Invoice__r.RequestedPaymentInstrument Optional lookup to JPAY1__PaymentInstrument
Requested Bank Account RequestedBankAccount Invoice__r.RequestedBankAccount Optional lookup to JPAY1__BankAccount
Customer Data BP Number DebtorNo or
Account__r.ON_DebtorNo		 Invoice__r.DebtorNo or
Invoice__r.Account__r.ON_DebtorNo		 Optional
BP Type Debtor
Account Account Invoice__r.Account
Account Name AccountName Invoice__r.AccountName
Contact EmailContact Invoice__r.EmailContact
Statement Data Statement Type Invoice \
Statement Description
Statement No Name Invoice__r.Name
Invoice Id Invoice Lookup to entry source
Installment Id Lookup to entry source
Statement Distribution URL ContentDistributionUrl Invoice__r.ContentDistributionUrl
Dates Statement Date Date Invoice__r.Date
Statement Payment Due Date NextPaymentDueDate Date
Service Period Start ServicePeriodStart ServicePeriodStart
Service Period End ServicePeriodEnd ServicePeriodEnd
Amount Status Status PaymentStatus Open → Open
Paid → Balanced
Open Amount NextPaymentDue OpenPaymentAmount

Configuring Data Relations

Info

Instead of manually setting up the data relations, you can deploy the required configuration using a JustOn Configurator package.

Enabling Entry Lookups

As entries are always linked to the original statements, you must allow for relating the produced entries with the original invoices or statements. To this end, you create lookup fields on the Entry object.

  1. Navigate to the fields list of the Entry object.

  2. Create the following new fields.

    API Name Data Type Description
    Invoice Lookup (Invoice) Links to the related invoice.
    Must be writable.
    Payment Lookup (Payment) Links to the related installment (ONB2__Payment__c object).
    Must be writable.

    Make sure to allow the relevant users access to the new fields by adding them either to their assigned profiles or permission sets.

Relating the correct Payment object ONB2__Payment__c

With JustOn Billing & Invoice Management and JustOn Cash Management installed in one Salesforce org, there may be three Payment objects (Payment, ONB2__Payment__c, JPAY1__Payment__c). Unfortunately, the picklist presented when creating the lookup field does not show the object API name.

To verify whether you have selected the correct Payment object (ONB2__Payment__c) to relate entries with installments, you can use lookup filters:

  1. In step 3 of the field creation wizard, expand the lookup filter settings.

    jpay_payment_lookup_filters

    If you do not see lookup filters, you have selected the Salesforce standard object Payment. In this case, go back to step 2 of the wizard and select another Payment object.

  2. In the Filter Criteria section, click the lookup icon next to the Field field.

    The available fields for the Payment object must include, among others, Account No. and Amount. If this is the case, you have selected the correct Payment object.

    jpay_payment_lookup_filters_fields1

    If these fields are not listed, you have selected the custom object Payment from JustOn Cash Management. In this case, go back to step 2 of the wizard and select another Payment object.

  3. If you have selected the correct Payment object, close the filter settings without setting up a filter (you do not need one) and proceed with creating the lookup field as prompted.

Enabling Balance Lookups

As balances are created or updated as a result of a money flow, you must allow for relating the produced balances with the original payments and, if payments are settled with entries, with the entry items in addition. To this end, you create lookup fields on the Balance object.

  1. Navigate to the fields list of the Balance object.

  2. Create the following new fields.

    API Name Data Type Description
    CM_Payment Lookup (Payment) Links to the related payment in JustOn Cash Management (JPAY1__Payment__c object).
    Must be writable.
    CM_EntryItem Lookup (EntryItem) Links to the related entry item (if the payment is settled with an entry).
    Must be writable.

    Make sure to allow the relevant users access to the new fields by adding them either to their assigned profiles or permission sets.

Relating the correct Payment object JPAY1__Payment__c

With JustOn Billing & Invoice Management and JustOn Cash Management installed in one Salesforce org, there may be three Payment objects (Payment, ONB2__Payment__c, JPAY1__Payment__c). Unfortunately, the picklist presented when creating the lookup field does not show the object API name.

To verify whether you have selected the correct Payment object (JPAY1__Payment__c) to relate balances with JustOn Cash Management payments, you can use lookup filters:

  1. In step 3 of the field creation wizard, expand the lookup filter settings.

    jpay_payment_lookup_filters

    If you do not see lookup filters, you have selected the Salesforce standard object Payment. In this case, go back to step 2 of the wizard and select another Payment object.

  2. In the Filter Criteria section, click the lookup icon next to the Field field.

    The available fields for the Payment object must include, among others, Assigned Amount and Available Amount. If this is the case, you have selected the correct Payment object.

    jpay_payment_lookup_filters_fields

    If these fields are not listed, you have selected the custom object Payment from JustOn Billing & Invoice Management. In this case, go back to step 2 of the wizard and select another Payment object.

  3. If you have selected the correct Payment object, close the filter settings without setting up a filter (you do not need one) and proceed with creating the lookup field as prompted.

Enabling PDF Preview

Entries provide a public link to the PDF of the original statement. To support this, you must set up the corresponding public file link generation for invoices. This involves enabling the content distribution and creating the PDF preview URL field.

To enable the content distribution:

  1. Click to enter Setup, then open Custom Settings.

    In Salesforce Lightning, navigate to Custom Code > Custom Settings.

    In Salesforce Classic, navigate to Develop > Custom Settings.

  2. Click Manage in the row of Global Settings.

  3. Click Edit in the Default row.
  4. Select the checkbox Always Create Content Distribution.
  5. Click Save.

To create the PDF preview URL field:

  1. Navigate to the fields list of the Invoice object.

  2. Create the following new field.

    API Name Data Type Description
    ContentDistributionUrl URL Specifies the public link to the PDF preview.
    Make sure to grant edit access for all users who finalize invoices.

Once set up, this will copy the value from the Content Distribution URL field on the invoice to the Statement Distribution URL on the produced entry.

Enabling Balance Synchronization

Registering a money flow for a payment record results in a modified amount value of the payment with a possible settlement with an entry (see Integration Concepts). This modification can be used to trigger flows that create or update relevant balances of the related invoices or, if applicable, the accounts.

To this end, configure custom flows that call the appropriate Apex class Create payment balances provided by JustOn triggered by payment modifications and entry item modifications.

Info

Instead of manually setting up the flows, you can deploy the required configuration using a JustOn Configurator package.

Payment Trigger

  1. Click to enter Setup, then navigate to Process Automation > Flows.
  2. Click New Flow.
  3. Select Record-Triggered Flow and click Create.

  4. Configure the Start element.

    Option Value
    Object Payment (JPAY1__Payment__c)
    Trigger A record is created or updated
    Conditions None
    Optimize for Actions and Related Records

  5. Click and add the following Action element.

    Option Value
    Action Create payment balances
    Label Synchronize Balances and Payments
    API Name Synchronize_Balances_and_Payments
    Description Execute balance synchronization for new/updated payments
    Input Values {!$Record.Id}

  6. Click Save.

    Specify a label, an API name and a description for the flow as required, for example:

    Option Value
    Flow Label CashMgmt Integration - Create/Update Payment
    Flow API Name CashMgmt_Integration_Create_Update_Payment
    Description Synchronization of payments with balances

  7. Click Activate

    JustOn creates the payment balances with the field Origin set to JPAY1 for every created or updated payment record.

    For help about creating flows, see Flows in the Salesforce Help.

Settlement Trigger

  1. Click to enter Setup, then navigate to Process Automation > Flows.
  2. Click New Flow.
  3. Select Record-Triggered Flow and click Create.

  4. Configure the Start element.

    Option Value
    Object Entry Item (JPAY1__EntryItem__c)
    Trigger A record is created or updated
    Conditions None
    Optimize for Actions and Related Records

  5. Click and add the following Action element.

    Option Value
    Action Create payment balances
    Label Synchronize Balances and Entry Items
    API Name Synchronize_Balances_and_Entry_Items
    Description Execute balance synchronization for new/updated entry items
    Input Values {!$Record.JPAY1__Payment__c}

  6. Click Save.

    Specify a label, an API name and a description for the flow as required, for example:

    Option Value
    Flow Label CashMgmt Integration - Create/Update Entry Item
    Flow API Name CashMgmt_Integration_Create_Update_Entry_Item
    Description Synchronization of entry items (settlements) with balances

  7. Click Activate

    JustOn creates the payment balances with the field Origin set to JPAY1 for every created or updated entry item (settlement) record.

    For help about creating flows, see Flows in the Salesforce Help.

Deleting Records

Note

The deletion of records is not supported.

The business logic of JustOn Cash Management is implemented in a way that during the normal operation, the system will never delete entries, entry items and payments. Be aware that manual delete operations that bypass the implemented rules will not be synchronized.

Deploying Integration Configuration

Instead of manually setting up the data relations and flows, you can deploy the required configuration using the dedicated JustOn Configurator package. To do so:

  1. Log in your target Salesforce org.

  2. In the same browser session, open the JustOn Configurator.

    If the link does not work, copy the URL https://juston-configurator.herokuapp.com/.

  3. Click Salesforce OAuth2.

    This connects the JustOn Configurator with your current Salesforce session using your current credentials. Make sure that you are connected with the intended user and org.

    jo_configurator_session
    Verifying session settings

  4. Scroll down the list to find the package Billing - Cash Management Integration.

  5. Click Deploy.

    This deploys the data relation and flow configuration as required for the integration of JustOn Billing & Invoice Management with JustOn Cash Management.

    Be aware that you must still activate the integration manually.

Activating Integration

To activate the integration with JustOn Cash Management, enable the corresponding global setting:

  1. Click to enter Setup, then open Custom Settings.

    In Salesforce Lightning, navigate to Custom Code > Custom Settings.

    In Salesforce Classic, navigate to Develop > Custom Settings.

  2. Click Manage in the row of Global Settings.

  3. Click Edit in the Default row.
  4. Select the checkbox Enable JustOn Cash Management.
  5. Click Save.

Handling Payment Page Links

JustOn Cash Management includes a payment page. It provides your buyers the option to pay their purchases (represented as entries) via integrated payment service providers.

In order to invite your buyers to pay, you publish a link to your payment page. This payment link looks like

https://payment.juston.cloud/pay/:link-id/to/:tenant

where :link-id encodes the relevant entries and :tenant represents your organization.

Payment page link concepts

After integrating with JustOn Cash Management, JustOn Billing & Invoice Management retrieves the produced payment links using two batch processes: BatchGetEntryPaymentLinks and BatchGetInvoicePaymentLinks. They are executed by the finalization batch chain before generating the PDF files, which allows to add the payment links to invoice PDF documents.

To set payment page links on invoice finalization, the following conditions must be met:

  • The requested payment method for the entries must be Credit Card. That is, the entries must have been created for invoices with the payment method Credit Card.
  • There is an active payment provider.

Individually finalizing a single invoice from its detail view will not execute the finalization batch chain. In this case, no payment links will be set on the invoice.

BatchGetEntryPaymentLinks
On invoice finalization, the batch class BatchGetEntryPaymentLinks retrieves the payment page links for all related entries. If an entry is directly related to an invoice, the process writes link to the field Payment Page URL on the invoice. If, however, an entry is related to an installment (see Integration Concepts), the process writes the link to the field Payment Page URL on the installment. Error messages are written to the field Payment Page URL Error.
BatchGetInvoicePaymentLinks
For installment invoices, the entries are related to installments, thus the batch class BatchGetEntryPaymentLinks will not write a payment link to the invoice. So the batch class BatchGetInvoicePaymentLinks generates a combined payment link for all installments related to an invoice and writes the result to the Payment Page URL field on the invoice.
As a result, there is always a payment link on the invoice, either for a single entry if there are no installments, or for all installments of the invoice. If there are installments, each installment will get an individual payment link in addition.

Enabling payment page link handling in JustOn Billing & Invoice Management involves

In case of installment modifications or errors, or after finalizing an invoice from its detail view, users can update the links to the payment page. To enable this option, you add the Get Payment Links button to the Invoices list view.

  1. Navigate to the object management settings of the Invoice object.
  2. Click List View Button Layout.
  3. In the List View row, click to open the action menu, then select Edit.

  4. Under Custom Buttons, move Get Payment Links to the Selected Buttons column.

    rel_list_prop
    Adding a custom button to a related list

  5. Click Save to save the modified page layout.

    This makes the Get Payment Links button available on the Invoices list view.

Using the built-in placeholder [PaymentPageURL], you can add the link to the relevant payment page to the invoice email or invoice PDF document.

To add the payment link for an invoice (or a combined payment link for all installments of an invoice) to the invoice email or invoice PDF document, you add the built-in placeholder [PaymentPageURL] to the intended text field of the relevant template.

  1. Open the template to be edited.

  2. In the intended text field, include the placeholder in the text body.

    Possible target text fields mya be Text 2 or Text 3 for the PDF and Email Body or Email HTML Body for the email.

    Make sure to apply the placeholder filter no-persist to the placeholder, like

    [PaymentPageURL|no-persist]

  3. Click Save.

    For details, see Editing Standard Text Blocks or Modifying Invoice Email.

The placeholder [PaymentPageURL] masks the URL, showing the custom label PaymentPage instead. Optionally, you can override this label to display a custom text.

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To modify custom labels, you must enable the Translation Workbench. For details, see Enable and Disable the Translation Workbench in the Salesforce Help.

  1. Click to enter Setup, then navigate to User Interface > Custom Labels.
  2. Click the name of the label PaymentPage.
  3. Click New Local Translations/Overrides.
  4. Select the target language and specify the text as required.

  5. Click Save.

    For details about modifying custom labels, see Create and Edit Custom Labels in the Salesforce Help.

For invoices with payment plans, there are individual payment links for each involved installment. You can add these links to the installment table on the invoice PDF.

On the Payment object (ONB2__Payment__c), the formula field Payment (API name ONB2__PaymentLink__c) builds a clickable link to the payment page using the value set in the field Payment Page URL. Similar to the placeholder [PaymentPageURL], the formula masks the URL, showing the custom label PaymentPage instead.

To add the payment links to the installment table:

  1. Open the template to be edited.

  2. In the Installment Columns field, specify the table configuration as required.

    To display the payment link in addition to the default columns, specify

    Title__c;Date__c;Amount__c;PaymentLink__c

  3. Click Save.

    For details on modifying the installment table, see Configuring Installment Table on Invoices.

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By default, the installment table uses the field label as column header. Optionally, you can override the label using the template field Override Labels. For details, see Modifying Installment Table Column Headers.