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How to handle unrelated payment entries?

← Accounting Support FAQ

When fetching data from your bank, one payment transaction or another may not belong to an invoice produced by JustOn or any of your accounts, like your office rent, an employee's travel expenses, or some other, non-allocable payment. That is, there is no target to which you can assign the resulting payment entry.

One way to handle this is to have multiple bank accounts. You could use one exclusively for payments that relate to your business's deals and accounts, and, consequently, import only this bank account's data into JustOn for further processing. This would keep your records clean, of course, since all other transactions run through other bank accounts that you will not import.

But there is also the "JustOn approach":

(1) You create a dedicated Salesforce collective debtor account to collect these payments both in JustOn and in your accounting system. When doing so, make sure to set the booking account's number in the custom field ON_DebtorNo on the Salesforce account.

(2) On payment matching, JustOn will automatically

  • associate all payment entries that do not relate to any invoice, dunning or business-relevant account with this specific account
  • create payment (or payout) balances for these unrelated payment transactions

(3) As part of a (manual) clearing process, users can move the (originally) unrelated balances from the collective debtor account to a suitable customer account – even the matching invoice, if available.

(4) When generating the bookkeeping data, JustOn will create booking details for the balances – which you transfer to your accounting system. Once there, the resulting postings are assigned the dedicated booking account.

This way, you may still have to (manually) reconcile your accounts. But it will save you time and effort, since you do not need to fetch bookings multiple times from multiple sources.

Related information:

Payment Entries
CSV Import Configuration
Starting CSV Payment Data Import
Matching Payment Entries
Contra Accounts
Payment Balance Transfer
Bookkeeping Data for Payment Balances
Configuring Booking Detail CSV Export
Exporting Booking Details