How to handle batch chain errors?
JustOn allows for monitoring batch chain executions. To this end, you can click Active Jobs in the page footer. This displays a live status view of running batch chains.
Monitoring batch chain execution
After the batch chain completion, the Active Jobs panel shows the result message.
Successfully completed batch chain
Batch chain completion with errors
Do not be confused about the status Completed on errors: Completed just tells that the job execution has finished, but nothing about the actual result.
So what to do in case of errors?
Try and read the error message. It usually points to possible reasons. In the example above, Attempt to de-reference a null object tells that JustOn tries to use something that is not accessible – caused, for example, by a missing permission to access an object or field, or because some required template or custom setting just does not exist. For more information, see What do error messages mean?
If you are not able to find and correct the error, do not hesitate to contact JustOn Support. File a ticket, adding the error message (see How to file a support request with JustOn).
What about warnings?
Warnings (on a yellow background) may appear at the page top when initiating an operation. They are not errors. Warnings rather indicate potential issues of which you should be aware (like possible restrictions or sub-optimal experience), and they appear before actually executing the operation.
Related information:
How to deal with infinitely running batch chains?
What do error messages mean?