How to find the related invoice for a dunning reminder?
To help tracking and claiming outstanding payments, JustOn supports dunning processes. With this respect, the following objects are important:
- Statements
- Represent the dunning statements that document outstanding payments, based on which you generate dunning reminders to be sent out to the corresponding accounts. The statement records are associated to the relevant accounts and hold the corresponding data as well as payment information.
- Statement details
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Represent the individual items to which the dunning refers – the actual invoices and, if set up accordingly, the dunning fees. Statement details are in a master-detail relationship to a statement.
A dunning run can include multiple invoices per account, producing an individual statement detail for each involved invoice. Consequently, an invoice that is subject to a dunning process relates to the produced statement detail, but not to the statement.
For invoices with installments, the dunning run takes the relevant amount due only. If, for example, at the time of a dunning run only the first and second installments of a payment plan are overdue, only this portion will be subject to the produced reminder.
Dunning reminder that involves two invoices
The statement records display their involved statement details in a related list. The PDF file printed from the statement includes the statement detail table, which, by default, shows the original invoice numbers.
Related information:
Managing Dunning Reminders
Setting Up Dunning Process Management