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How to undo a cancellation?

← Billing & Invoice Management FAQ ← Accounting Support FAQ

Occasionally, you may have canceled an invoice by mistake (or made a mistake when canceling). Now you may want to "cancel" the cancellation. This operation, however, is intentionally not possible in JustOn. So what to do?

You undo a wrong cancellation by repeating the original operation – that is, you create a new invoice for the originally invoiced items.

Doing so, you will have produced three statements for one business transaction, but this is perfectly acceptable – the cancellation voids the original invoice, leaving only the new invoice effective. Furthermore, all activities will be represented in a traceable manner when generating bookkeeping data.

Related information:

Cancellation
How to correct an invoice?