How to offset open invoices?

Invoice concepts

Invoices are the statements that document your payment requests against your customers, relating to a sale transaction and indicating the involved products and prices.

For every generated invoice and its invoice line items, JustOn stores records in the database of the Salesforce Platform. These records are the single source of truth – they hold all legally relevant information. See the PDF files, which are produced by default, merely as readable images of this data.

In double-entry bookkeeping, open invoices represent bookings for which the corresponding offsetting booking is still missing. Since these bookings affect your cash position, you want them offset (or "cleared").

In JustOn, you can offset open invoices via different operations, depending on the business use case and the prerequisites.

Registering a payment: JustOn can track collections made via the integration with JustOn Cash Management or bank statement imports. These operations create Payment balances on the invoices and set them Paid. When preparing the bookkeeping data, JustOn generates the corresponding offsetting bookings that clear the open invoice bookings.

For other ways to set invoices Paid, see How do invoices become Paid?.
Correcting an invoice: Issuing a credit or canceling an invoice creates a credit with the reversed amount of the original invoice. This way, your reduce or completely void the original claim to your customer. When preparing the bookkeeping data, JustOn generates the according "opposite" booking, offsetting the invoice with the credit.

For details about correcting invoices, see How to correct an invoice?.
Writing off an invoice: If outstanding payments (which may have already been devalued using individual value adjustments) become uncollectible, you write off the corresponding amount. Doing so creates a balance of the type Write-off, which is immediately assigned to the current invoice. When preparing the bookkeeping data, JustOn generates the according "opposite" booking, offsetting the open invoice with the write-off balance.

For details about write-offs, see Write-Off.