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JustOn Concepts Outline

We provide detailed explanatory documentation on JustOn's functional areas. For a general outline of JustOn's concepts and features, just read on.

Billing Automation Invoice Management Accounting Support Reporting and Analytics Price Models Bookkeeping Models Basic Technical Information Accounting Standard Compliance

Automated billing, invoicing and AR management

JustOn Billing & Invoice Management is a software for creating and managing electronic invoices.

It combines and checks the customer and contract data that make up the basis for the invoice creation. With JustOn, you can automatically capture costs, create according invoices, check, approve and distribute the invoices. It supports filing invoices for archiving purposes and, if set up, registering bookkeeping data in accounting systems.

In addition, JustOn allows for tracking payments and, based on the data obtained therefrom, managing your accounts receivable.


JustOn can support accounting processes and track payment transactions through providing corresponding data via data export and import or, respectively, API integration. However, JustOn does not constitute accounting or banking software.

Technical foundations

JustOn Billing & Invoice Management runs as an integrated application on Salesforce Platform, the cloud-based platform for software development and operation from Salesforce.

JustOn is developed using the features provided by Salesforce Platform and thus, completely integrated in Salesforce's software development and operating platform with respect to

  • Security
  • Business logic
  • Data storage and exchange
  • User interface

Please find additional information about the app integration in Salesforce Platform in Understand the Salesforce Architecture.

For further technical details about JustOn, see Basic Technical Information.

Operating requirements

There are four Salesforce editions for production use:

  • Essentials
  • Professional
  • Enterprise
  • Unlimited

You can use any of these editions to run JustOn Billing & Invoice Management.

Be aware that JustOn Billing & Invoice Management requires the following Salesforce features to be enabled:

Feature Scope

JustOn Billing & Invoice Management comprises four main functional areas:

Billing: JustOn combines and checks the customer and contract data that make up the basis for the invoice creation.

Invoicing: JustOn handles all steps of the invoicing process: preparing invoice data, creating invoices and distributing the documents.

Accounting: As well as managing accounts receivable, JustOn writes bookkeeping data.

Reporting: JustOn provides reporting features to monitor finances, customers and KPIs.

Billing Invoice Generation Accounts Receivable Reporting
Set up subscriptions
including items and their pricing

Set up usage data billing

Billing arbitrary objects
Execute invoice runs
to produce invoices
or credits

Configure templates
Manage balances

Register payment entries

Create account statements

Process dunnings

Create bookkeeping data
Manage metric objects

Configure business reports

Schematic overview of JustOn's main concepts


In JustOn, you model your contracts. See the corresponding objects, the subscriptions, as a "blueprint" for the future invoices: They combine the relevant account information with the details of the products and services to be charged. You can create and edit subscriptions manually or have them built automatically.

In the context of subscriptions, you manage the items – your products and services – that will figure as invoice line items on the created invoices, as well as the applicable pricing and billing models – including price tiers and installments.

JustOn allows for billing usage data, that is, variable product consumptions like volume or traffic data, service coverage, etc. To support corresponding business models, you can define minimum fees, which are to be invoiced irrespective of the actually incurred costs.

JustOn supports creating invoices from arbitrary objects (like contracts, orders or opportunities) that are configured accordingly, "bypassing" the subscriptions. To this end, you can set up the generic invoice run for billing arbitrary objects.


For further details, see Billing Support.


The invoice run is the core concept of JustOn. It is the operation that creates invoices based on the customer and contract data and the product and price information. You can start the invoice run manually or automatically on a regular basis. In addition, you can create invoices manually as well as generate credits, deposit invoices or pro forma invoices.

You can check draft invoices for correctness and edit them as necessary. If you approve of a draft invoice, you finalize it. This makes the invoice effective, that is, due for payment. In case of errors, you can cancel invoices.

In the context of invoicing, you configure how JustOn handles taxes. Depending on your business requirements, you can internally calculate taxes based on given tax rates or on tax rates as determined by tax rules, pass through precalculated tax data as taken from an external system, or integrate an external tax provider.

With respect to the invoice distribution, JustOn supports the distribution via email, the upload to cloud storage systems and the integration with e-invoicing services.

Invoice templates allow for generating invoices in your corporate design, in different languages and, if necessary, for multiple business entities.


For further details, see Invoicing Support.


Invoices, credits, payments, refunds, dunning fees etc. create balance records. Consequently, balances show debits and credits for each account.

JustOn allows for monitoring payment transactions for invoices. To this end, JustOn can register payment entries from external systems and assign them to open invoices. JustOn can offset non-related invoices and credits of an account via settlements.

To support accounting purposes, JustOn allows for generating account statements. Account statements represent reports that summarize the balances of a given account for a specific time period.

Furthermore, JustOn supports dunning processes to help you track and claim outstanding payments. Using multiple dunning levels you can control for which invoices, at what times and, optionally, at what costs you want to notify your customers about outstanding payments.

JustOn allows for writing bookkeeping data for finalized invoices, bookkeeping data for payment balances, as well as preliminary bookkeeping data for subscriptions. These records can then be transferred to bookkeeping systems like DATEV or SAP.

Depending on your business requirements, you must transfer invoice data or payment data to external systems. To support this, JustOn provides a flexible CSV export mechanism for exporting invoices and for exporting booking details, as well as the option to export SEPA XML bank transfer orders.


For further details, see Accounting Support.


For analytics and reporting purposes, JustOn introduces specific metric objects, which can be set up to track and display invoicing-relevant changes.

In addition, JustOn makes use of Salesforce's reporting feature, providing a number of specific business reports based on your org's invoicing-relevant data. You can select and add these reports to your Salesforce org.


For further details, see Reporting and Analytics Support.


JustOn Add-Ons extend JustOn's capabilities – connect to third-party systems or add self-service or e-commerce functions.

The following connectors and add-ons are available: