Finalizing Invoices

New invoices have the status Draft. You can check draft invoices for correctness and edit them as necessary. If you approve of a draft invoice, you Finalize it. This process

• sets the status to Open, making the invoice effective, that is, due for payment (and unalterable),
• sets the invoice date (if not defined beforehand on invoice creation or using Preferred Invoice Date on subscriptions),
• sets a unique final invoice number based on the configured invoice counter (see Counters and Number Ranges), and

• creates PDF documents.

  Find the produced files on Salesforce's Files tab in the group Owned by me, if not configured otherwise (see File Distribution).

  For accessing and using file-related JustOn features, make sure that the Salesforce features Content Deliveries and Salesforce CRM Content are enabled.

In order to apply the correct tax, make sure that the invoice line items have set a correct service period or, as a fallback, the invoice has set a correct date.

Info

Integrating JustOn Billing & Invoice Management with JustOn Cash Management requires users who finalize invoices are assigned the permission set JustOn Payments Read/Write.

You can finalize

• a single invoice individually from its detail view,
• selected invoices from the invoice list view (on the Invoices tab or the invoice run detail view), or
• all listed draft invoices at once.

Note

Once an invoice is finalized, you can no longer change it.

Invoice finalization steps

By default, the invoice finalization involves the following steps (can be modified using a dedicated Custom Batch Chain setting):

• Retrieve external taxes
• Build transaction tables (for missing records)
• Settle (non-related) invoices and credits
• Assign (free) payment balances
• Finalize invoices
• Finalize external taxes
• Create installments

• Get payment links

  Is executed after integrating with JustOn Cash Management and a payment service provider for invoices with the payment method Online Payment

• Create PDFs

• Create transaction CSVs

• Payment collection

  Is executed if there are payment instruments available for the corresponding account, which requires a payment provider integration via the (legacy) JustOn Self-Service Portal.

Individually Finalizing an Invoice

To finalize a single invoice individually from its detail view:

1. Navigate to the Invoices list in the invoice run view or open the Invoices tab.
2. Click the invoice number to open the invoice's detail view.

3. Click Finalize.

   This launches a screen flow for the finalization.

   Users who finalize single invoices individually from their detail view must be allowed to execute flows via a permission set or a profile (see Enabling Access for New Users).

4. Click Finalize to confirm and start the operation.

   This executes the finalization process, setting the status Open for the current invoice and generating the corresponding PDF document. Find the produced file on Salesforce's Files tab in the group Owned by me, if not configured otherwise (see File Distribution).

   The screen flow shows the operation progress. After completion, clicking Close & Refresh returns you to the updated detail view of the current invoice.

   How do the changes made to the individual invoice finalization impact my workflow?

Next steps:

Distributing Invoices

Finalizing Selected Invoices

To finalize selected invoices from the invoice list view:

1. Navigate to the Invoices list in the invoice run view, or open the Invoices tab and select an appropriate list view.

   The list view Recently Viewed does not display the Finalize button.

2. Select the checkboxes next to the invoices you want to finalize.

   Marking the checkbox in the table header selects all invoices listed on the current list view page.

3. Click to open the action menu, then select Finalize.

4. Click Continue to confirm and complete the operation.

   This sets the status Open for the selected invoices and generates the corresponding PDF documents. Find the produced files on Salesforce's Files tab in the group Owned by me, if not configured otherwise (see File Distribution).

Next steps:

Distributing Invoices

Finalizing All Invoices

To finalize all listed draft invoices at once:

1. Navigate to the Invoices list in the invoice run view, or open the Invoices tab and select an appropriate list view.

   The list view Recently Viewed does not display the Finalize button.

2. Click to open the action menu, then select Finalize without prior selection.

3. Click Continue to confirm and complete the operation.

   This sets the status Open for all draft invoices listed in the current invoice run view or in the Invoices tab and generates the corresponding PDF documents. Find the produced files on Salesforce's Files tab in the group Owned by me, if not configured otherwise (see File Distribution).

Next steps:

Distributing Invoices