How-To: Integrating With Banks
JustOn Cash Management directly integrates Salesforce CRM with European banks. Using the secure, EBICS-compliant connection, businesses can directly retrieve and upload relevant payment information.
Setting up and working with JustOn Cash Management and banks comprises, in broad strokes, the following tasks:
- (1) Contracting EBICS access with your bank
- You contact your bank and enter into a contract on the intended EBICS-based data access with your bank. The contract must specify, among others, the users who are to work with the software and the bank accounts with which the users are to exchange data.
- From a technical perspective, you subscribe to an EBICS-compliant service for exchanging payment information. Hence you may be referred to as the subscriber, with your bank as the other contract party.
- (2) Determining EBICS-relevant information
- Contact your bank in order to determine the EBICS-relevant information. Use our onboarding form for your convenience.
- The information must include:
- (3) Obtaining SEPA Creditor Identifier
- In order to take part in the SEPA payment order exchange, your business needs a SEPA Creditor Identifier. This ID allows future debtors as well as debtor banks to identify a creditor independently from any relationship with a bank. For details about the ID, how to obtain it, etc., see Creditor Identifier Overview.
- (4) Installing JustOn Cash Management
- You (or your implementation service provider or the JustOn team, respectively) install JustOn Cash Management in your Salesforce org and configure it according to your requirements. For details, see Setting Up JustOn Cash Management.
- Setting up JustOn Cash Management usually involves
- (5) Creating bank access
- Once set up, you add the bank access configurations – providing your individual credentials as specified as part of the agreement with your bank. As part of the bank access configuration, JustOn Cash Management creates your public subscriber keys and transfers them electronically to your bank. For details, see Adding Bank Access.
- If your bank is not available in JustOn Cash Management, file a ticket in the JustOn Support Portal, requesting the bank to be added in the backend.
- (6) Posting initialization letter
- After adding the bank access, you are prompted to download the initialization letter, which includes your printed public subscriber keys. You send this document to your bank via postal mail or email.
- Your bank compares the public subscriber keys received electronically with the ones sent with the initialization letter.
- (7) Validating bank access
- After your bank has verified the generated public subscriber keys for your bank access, it returns the confirmation letter. This document includes the printed public bank keys. Once you have received it, you proceed to validate the public bank keys:
- JustOn Cash Management fetches the public bank keys electronically.
- You compare the public bank keys received electronically with the ones sent with the confirmation letter.
Once you confirm the keys' validity, JustOn Cash Management completes the bank access setup. This makes the involved bank accounts ready for the EBICS-based data exchange with your bank.
For details on the keys exchange and validation, see EBICS Initialization.
- (8) Testing bank access
- To test your EBICS-based bank access, you can proceed to retrieve bank statements.