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Setting Up JustOn Cash Management

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JustOn Cash Management requires at least the Salesforce Enterprise Edition.

Setting up JustOn Cash Management involves the following tasks:

Optional setup steps may include:

Depending on your intended use cases, you can then proceed to

Installing JustOn Cash Management

  1. Open the app listing in Salesforce AppExchange to get JustOn Cash Management.
  2. Click Get It Now to invoke the installation procedure.

  3. Follow the instructions and provide the required information as necessary.

    When prompted, choose the option Install for Admins Only.

    Why installing for admins only?

    For installing JustOn Cash Management, we strongly recommend to choose the option Install for Admins Only. This requires to set the appropriate permissions for the users in your org manually, using the permission sets shipped with the JustOn Cash Management package.

    This approach, however, has important advantages:

    • Permission sets allow accessing objects and object fields, that is, they control which data users can see and edit. This way, users can do their job without seeing data they do not need to see, which helps to minimize the risk of abuse and loss of data.
    • Using the permission sets makes sure that JustOn Cash Management works consistently as intended. Since the permission sets are included with the JustOn Cash Management package, they are upgraded as new objects or fields, Visualforce pages etc. are added with new JustOn Cash Management releases.

Enabling App Access

JustOn Cash Management provides two Salesforce apps: the Lightning Experience App Cash Management and the Connected App JustOn Payments Connected (see App Overview). For JustOn Cash Management to work properly, make sure to enable the access to the two apps for all users who will work with JustOn Cash Management.

Enabling App Access for Cash Management

The access to the Cash Management app is controlled using profiles. So when creating the users who will work with JustOn Cash Management, you must assign the relevant profile to each of them. You can use the standard profiles or create custom profiles.

To enable access to the Lightning Experience App Cash Management for all relevant profiles:

  1. Click to enter Setup, then navigate to Apps > App Manager.
  2. In the row of Cash Management, click to open the action menu, then select Edit.
  3. Navigate to User Profiles.

  4. Select the required profiles and move them to the Selected Profiles column.

    column_select

  5. Click Save.

    This makes Cash Management available for the selected user profiles in the App Launcher.

Enabling App Access for JustOn Payments Connected

The access to the JustOn Payments Connected app is controlled using profiles. So when creating the users who will work with JustOn Cash Management, you must assign the relevant profile to each of them. You can use the standard profiles or create custom profiles.

To enable access to the Connected App JustOn Payments Connected for all relevant profiles:

  1. Click to enter Setup, then navigate to Apps > Connected Apps > Manage Connected Apps.
  2. Click Edit in the row of JustOn Payments Connected.

  3. In the Permitted Users field, select Admin approved users are pre-authorized.

    Confirm the selection when prompted.

  4. Click Save.

    This will prevent all users from accessing JustOn Payments Connected, including org admins.

  5. On the Connected Apps list, click JustOn Payments Connected.

    This displays the app detail page.

  6. Add the intended profile.

    1. In the Profiles section, click Manage Profiles.
    2. Select the relevant profile, at least, System Administrator.
    3. Click Save.

Note

JustOn Cash Management allows only users with the associated profile to access the app, which relies on the option Admin approved users are pre-authorized in the Permitted Users field. Leaving the default value All users may self-authorize will prevent users from accessing the app and produce the following error:

Platform not available, please contact customer support if the problem persists!

Assigning Permissions

The package provides the permission set JustOn Payments Read/Write, which allows users to

  • Access the Lightning Experience App Cash Management
  • Create and edit records of the objects delivered with the JustOn Cash Management package

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Be aware of the following specifics:

  • JustOn recommends not to alter the Salesforce default access setting Public Read/Write (as part of the sharing settings) for the Account object. If your business requires to do so, however, make sure to assign Write access to the users or profiles that create or update invoices.
  • If you bundle JustOn permission sets in permission set groups, always make sure their status is Updated. This indicates that the bundled permissions are up-to-date.

Assign the permission set to all users who will work with JustOn Cash Management. To do so:

  1. Click to enter Setup, then navigate to Users > Permission Sets.
  2. Click JustOn Payments Read/Write.
  3. Click Manage Assignments, then Add Assignments.
  4. Select the checkboxes next to the users who will work with JustOn Cash Management.

  5. Click Next.

    If applicable, specify an assignment expiration option.

  6. Click Assign.

Note

All users who work with JustOn Cash Management must be enabled to use the Salesforce API via their profile or a permission set. This is necessary to allow calling business logic on the Heroku-based platform (see App Overview).

To check for the API access in profiles or permission sets, click to enter Setup, then navigate to Users > Profiles | Permission Sets > Profile/Permission Set Name > System Permissions, and make sure that API Enabled is selected.

Enabling Global Configuration Access

In addition to be assigned the System Administrator profile, users who intend to access the global configuration must be explicitly allowed to access the Global Configuration dialog – preferably, using a dedicated permission set.

To enable the access to the Global Configuration dialog:

  1. Create a dedicated permission set.

    For details, see Create Permission Sets in the Salesforce Help.

  2. In the new permission set, click Flow Access in the Apps section.

  3. Click Edit.

  4. Select JPAY1.Global Configuration and move it to the Enabled Flows column.

    column_enabled

  5. Click Save.

  6. Assign the permission set to the relevant users.

    For details, see Assign Permission Sets to a Single User in the Salesforce Help.

    Together with the System Administrator profile, this makes the Global Configuration dialog available for the selected users.

Creating Remote Site

Some list views, like on the Entries tab, in JustOn Cash Management may become very large. To allow executing operations from large list views, for example creating direct debit orders, JustOn Cash Management has to call Salesforce's REST API. To this end, you must allowlist your site as a remote site.

  1. Click to enter Setup, then open Remote Site Settings.

    In Salesforce Lightning, navigate to Security > Remote Site Settings.

    In Salesforce Classic, navigate to Security Controls > Remote Site Settings.

  2. Click New Remote Site.

    alt text

  3. Provide a descriptive name.

    The provided name must be unique and can only contain alphanumeric characters and underscores.

  4. Specify the URL of your current instance as required, like https://eu5.salesforce.com.

    Do not specify the My Domain subdomain but the instance URL. Find the instance part of the URL on the Company Information page in Setup, or use nslookup <my-domain>.my.salesforce.com in a terminal window (as explained in View instance information for your Salesforce Organization in the Salesforce Help).

  5. Click Save.

Enabling Lightning Runtime for Flows

Some operations, like creating direct debit orders, are implemented as Salesforce flows. To support all relevant functionality, enable the Lightning runtime for flows.

  1. Click to enter Setup, then navigate to Process Automation > Process Automation Settings.
  2. Select the checkbox Enable Lightning runtime for flows.
  3. Click Save.

Defining Platform Integration User

JustOn Cash Management exposes websites via Heroku, like the payment page or the API. All data management, however, takes place on Salesforce, as explained in App Overview.

Your business use cases may involve relevant features. In this case, you must define a platform integration user. This is a (technical) user that is employed for the communication between Salesforce and Heroku whenever a real user triggers relevant business logic via these websites.

To define an integration user:

  1. Optionally, create a dedicated technical user for the integration.

    The integration user

    • does not necessarily need to be associated with a real person
    • must be assigned the permission set JustOn Payments Read/Write
    • must be enabled to use the Salesforce API via a profile or a permission set

    To check for the API access in profiles or permission sets, click to enter Setup, then navigate to Users > Profiles | Permission Sets > Profile/Permission Set Name > System Permissions, and make sure that API Enabled is selected.

  2. Click to access the App Launcher, and select Cash Management.

  3. Open the Global Configuration tab.

    Users who intend to access the global configuration must be assigned the System Administrator profile and explicitly allowed accessing the Global Configuration dialog.

  4. Click Edit.

    This launches a screen flow that shows the global configuration input fields.

  5. In the Platform Integration section, select the intended integration user in the New User field.

  6. Click Save to save your settings, then Finish to complete the screen flow.

Some operations involve user-facing web links, like the payment page or the API. In order to produce unique links that are specific to your organization, you define an alias for your organization (a tenant on Heroku), which will then be part of the URL path, like

https://payment.juston.cloud/pay/:link-id/to/:tenant

To define the URL alias:

  1. Click to access the App Launcher, and select Cash Management.

  2. Open the Global Configuration tab.

    Users who intend to access the global configuration must be assigned the System Administrator profile and explicitly allowed accessing the Global Configuration dialog.

  3. Click Edit.

    This launches a screen flow that shows the global configuration input fields.

  4. In the Platform Integration section, specify the intended alias in the New URL Alias field.

    The allowed characters include a-z, 0-9, -, _. The alias must not start with - or _ and can include up to 20 characters.

  5. Click Save to save your settings, then Finish to complete the screen flow.

Integrating With Third-Party Application

Remember that the business operations in JustOn Cash Management are centered around entries. They represent receivables and payables, and are based on statements that justify the corresponding request – like an invoice, installment, order, credit note, etc.

This is why setting up JustOn Cash Management usually involves an integration with a "counterpart" application in your environment. You need (at least) a way to create entries based on your statements that entail receivables and payables. Note, however, that this integration is not covered with this documentation, as it is project-specific and cannot be generalized.

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For details about enabling JustOn Cash Management in JustOn Billing & Invoice Management, see Enabling JustOn Cash Management.

Optional Setup Tasks

Setting up JustOn Cash Management may include additional, optional tasks. This may be necessary for specific business use cases or if you have upgraded JustOn Cash Management from an older version.

Optional setup steps may include:

Configuring Payment Run

JustOn Cash Management can execute payment runs in order to automatically collect payments on a regular basis.

Scheduling Payment Run

JustOn Cash Management provides the dedicated Apex class PaymentRunJob, which is to be scheduled using the standard Salesforce Schedule Apex functionality.

  1. Click to enter Setup, then open Apex Classes.

    In Salesforce Lightning, navigate to Custom Code > Apex Classes.

    In Salesforce Classic, navigate to Develop > Apex Classes.

  2. Click Schedule Apex on top of the list.

  3. Specify the details as required.

    • Job Name, like Payment Run Job
    • Apex Class: PaymentRunJob
    • Frequency: Weekly or Monthly (with an according weekday or day of month setting)
    • Start

    • End

      Required, so if you want it to run virtually forever, select a date far in the future.

    • Preferred Start Time

  4. Click Save.

    This sets up the payment run to be executed at the specified time.

Ad hoc execution

Certain circumstances may require to execute the payment run on an ad hoc basis. To this end, you can execute the Apex class using a flow whenever required.

  1. Create a flow to call the Apex class PaymentRunJob.

    1. Click to enter Setup, then navigate to Process Automation > Flows.
    2. Click New Flow.
    3. Select Screen Flow and click Create.

    4. Click and add the following Action element.

      Option Value
      Action Execute Payment Run

      Specify a label and an API name as required.

    5. Click Save.

      Specify a label and an API name as required.

  2. Execute the payment run flow.

    1. Open the payment run flow in the Flow Builder or the detail view.
    2. Click Run.

This will immediately execute the payment run.

Adjusting Payment Run Retry Threshold

If a payment provider causes too many (by default, 10) temporary failures in consecutive payment runs, JustOn Cash Management will deactivate it. To define the deactivation threshold according to your org's requirements:

  1. Click to access the App Launcher, and select Cash Management.

  2. Open the Global Configuration tab.

    Users who intend to access the global configuration must be assigned the System Administrator profile and explicitly allowed accessing the Global Configuration dialog.

  3. Click Edit.

    This launches a screen flow that shows the global configuration input fields.

  4. In the Payment Provider Configuration section, specify the intended value in the Retry Threshold field.

    The threshold defined here will apply to all payment providers.

  5. Click Save to save your settings, then Finish to complete the screen flow.

Configuring SEPA Payment Run

JustOn Cash Management can execute SEPA payment runs in order to automatically initiate bank transfers on a regular basis.

To this end, JustOn Cash Management provides two dedicated Apex classes

  • DirectDebitPaymentRunJob for SEPA Direct Debit, and
  • CreditTransferPaymentRunJob for SEPA Credit Transfer.

These Apex classes are to be scheduled using the standard Salesforce Schedule Apex functionality.

Note

Users who intend to schedule a SEPA payment run must be able to access the relevant EBICS bank account credential record. There are two ways to achieve this:

  1. Click to enter Setup, then open Apex Classes.

    In Salesforce Lightning, navigate to Custom Code > Apex Classes.

    In Salesforce Classic, navigate to Develop > Apex Classes.

  2. Click Schedule Apex on top of the list.

  3. Specify the details as required.

    • Job Name, like Direct Debit Job or Credit Transfer Job, respectively

    • Apex Class:

      • DirectDebitPaymentRunJob for SEPA Direct Debit
      • CreditTransferPaymentRunJob for SEPA Credit Transfer

    • Frequency: Weekly or Monthly (with an according weekday or day of month setting)

    • Start

    • End

      Required, so if you want it to run virtually forever, select a date far in the future.

    • Preferred Start Time

  4. Click Save.

    This sets up the SEPA payment run to be executed at the specified time.

Enabling Payment Statuses

To enable specific operations on payments, you may have to add the required Status values manually if you have upgraded JustOn Cash Management from an older version. To do so:

  1. Click to enter Setup, then navigate to the object management settings of the Payment object (JPAY1__Payment__c).
  2. Click Fields & Relationships.
  3. Click the name of the Status field.

  4. In the Values section, click New.

    Add the relevant status values, like Canceled, Failed, Pending, each in a new line.

    pay_app_payment_status_values

  5. Click Save.

    This saves the specified status values as required.

    For details about modifying the values of picklist fields, see Add or Edit Picklist Values in the Salesforce Help.

Enabling Payment Matching Results

If you have upgraded JustOn Cash Management from a pre-1.28 version, you may have to add the required values to the Matching Result picklist of the Payment object manually in order to make the payment matching operational. To do so:

  1. Click to enter Setup, then navigate to the object management settings of the Payment object (JPAY1__Payment__c).
  2. Click Fields & Relationships.
  3. Click the name of the Matching Result field.

  4. In the Values section, click New.

    Add the relevant status values, like Payment Id matched, each in a new line.

    For a list of required values, see the description of the Matching Result field in the Payment object reference.

  5. Click Save.

    This saves the specified status values as required.

    For details about modifying the values of picklist fields, see Add or Edit Picklist Values in the Salesforce Help.

Enabling Matching Configuration Search Templates

If you have upgraded JustOn Cash Management from a pre-1.24 version, you may have to add the value FindEntryByCustomField to the Template picklist of the Matching Configuration object manually in order to enable the new matching configuration type Entry by custom field.

  1. Click to enter Setup, then navigate to the object management settings of the Matching Configuration object.
  2. Click Fields & Relationships.
  3. Click the name of the Template field.

  4. In the Values section, click New.

    Add the new search template API Name FindEntryByCustomField.

    For a list of required values, see the description of the Template field in the Matching Configuration object reference.

  5. Click Save.

  6. Click Edit in the row of the new picklist value.
  7. In the Label field, specify the name Entry by custom field.

  8. Click Save.

    This saves the specified search template value as required.

    For details about modifying the values of picklist fields, see Add or Edit Picklist Values in the Salesforce Help.

Enabling Large Error Reports

In case of communication errors between Heroku, Salesforce and third-party systems, JustOn Cash Management writes error reports. The relevant information is saved to the Details field of the dedicated Error Report records. The field length is limited to 131.072 characters. If the information exceeds this limit, JustOn Cash Management writes the complete error report to a file, which is attached to the corresponding Error Report record. You can access the attached error report file via the Files related list on the relevant Error Report record.

If you have upgraded JustOn Cash Management from a pre-1.32 version, you must add the Files related list to the Error Report detail view manually. This enables error reports that are larger than 131.072 characters.

To add the Files related list to the Error Report detail view:

  1. Navigate to the object management settings of the Error Report (JPAY1__ErrorReport__c) object.

    Click to open the Setup menu and select Setup, then open Objects and Fields > Object Manager > Error Report.

  2. Click Page Layouts.

  3. Click Edit in the row of the layout you intend to modify.
  4. Select the Related Lists palette.
  5. Drag the Files list to the Related Lists section.

  6. Click Save.

    This adds the Files related list to the Error Report detail view. This enables error reports that are larger than 131.072 characters.

Enabling Credit Transfer

To enable the option for creating credit transfer orders, you may have to add the button EBICS Credit Transfer to the Entry list view manually. To do so:

  1. Click to enter Setup, then navigate to the object management settings of the Entry object.
  2. Click List View Button Layout.
  3. In the List View row, click , then select Edit.

  4. Under Custom Buttons, move EBICS Credit Transfer to the Selected Buttons column.

    column_select

  5. Click Save.

Enabling Bank Statement Download

To enable the option for starting the bank statement download, you may have to add the button Retrieve to the Bank Statement list view manually. To do so:

  1. Click to enter Setup, then navigate to the object management settings of the Bank Statement object.
  2. Click List View Button Layout.
  3. In the List View row, click , then select Edit.

  4. Under Custom Buttons, move Retrieve to the Selected Buttons column.

    column_select

  5. Click Save.

Enabling Settlement From Bank Statement Items

To enable the option for starting the automatic settlement from a list of bank statement items, you may have to add the button Settle Automatically to the Bank Statement Item list view manually. To do so:

  1. Click to enter Setup, then navigate to the object management settings of the Bank Statement Item object.
  2. Click List View Button Layout.
  3. In the List View row, click , then select Edit.

  4. Under Custom Buttons, move Settle Automatically to the Selected Buttons column.

    column_select

  5. Click Save.

Enabling SEPA Batch Booking Control

SEPA Direct Debit and SEPA Credit Transfer allow to combine multiple transactions using a Batch Booking parameter. This setting controls how the combined transactions are displayed on bank statements – usually, batched transactions appear as one bank statement item. Organizations use this option to avoid information disclosure.

Be aware that banks still process batched transactions individually. The subsequent handling does not change: each transaction results in a single payment, whether it is part of a batch or not.

To enable the option for enabling SEPA batch bookings for a bank account, you may have to add the corresponding picklist fields SEPA Direct Debit Batch Booking, SEPA Credit Transfer Batch Booking and Initial Payment Status to the Bank Account layout manually if you have upgraded JustOn Cash Management from an older version. To do so:

  1. Click to enter Setup, then navigate to the object management settings of the Bank Account object.
  2. Click Page Layouts.
  3. In the Bank Account Layout row, click , then select Edit.
  4. Drag the fields SEPA Direct Debit Batch Booking, SEPA Credit Transfer Batch Booking and Initial Payment Status to the page layout.

  5. Click Save.

    This adds the picklist fields to the bank account detail view, enabling users to control the batch booking creation for an individual bank account.

Enabling Chargeback Information Display

When using SEPA Direct Debit, return debits or other chargeback operations may occur if a direct debit transaction cannot be carried out or is rejected by the debtor. In this case, the debtor's bank will reverse the original direct debit – returning the corresponding amount to the debtor. This produces a credit to the debtor's account and a debit to the creditor's account. Any banking fees will also be charged to the creditor.

JustOn Cash Management uses specific amount fields to indicate the instructed (originally initiated) amount, the transaction amount, cumulated charges and the effective amount on bank statement items.

Field Description
Cumulated Charges Sum of charges that are included in the current banking transaction.
Effective Amount The absolute amount without charges and interests.
If set, will be used for further processing instead of Total Amount.
Instructed Amount The originally initiated amount before charges deduction.
The currency may differ from the reported currency.
Transaction Amount The amount of money moved in the current banking transaction plus internal charges. External charges are not included.

If required by your business, you may have to add the chargeback-related amount fields to the Bank Statement Item detail view manually. To do so:

  1. Click to enter Setup, then navigate to the object management settings of the Bank Statement Item object.
  2. Click Page Layouts.
  3. In the Bank Statement Item Layout row, click , then select Edit.
  4. Drag the fields Cumulated Charges, Effective Amount, Instructed Amount and Transaction Amount to the page layout.

  5. Click Save.

    This adds the chargeback-related amount fields to the bank statement item detail view.

Enabling Entry Cancellation

If you have upgraded JustOn Cash Management from a pre-1.38 version, you may have to take several manual steps in order to enable the entry cancellation:

Enabling Entry Status Canceled

To add the value Canceled to the Status picklist of the Entry object:

  1. Click to enter Setup, then navigate to the object management settings of the Entry object.
  2. Click Fields & Relationships.
  3. Click the name of the Status field.

  4. In the Values section, click New.

    Add the new status value Canceled.

  5. Click Save.

    This saves the new status value Canceled as required.

    For details about modifying the values of picklist fields, see Add or Edit Picklist Values in the Salesforce Help.

Deactivating Deprecated Entry Process

To deactivate the deprecated process Set Entry Status:

  1. Click to enter Setup, then navigate to Process Automation > Process Builder.
  2. Click next to Set Entry Status to display all process versions.

  3. For all active versions of the process, click Deactivate, then Confirm to confirm the operation.

    This deactivates the current process version.

    Make sure to deactivate all active versions of the Set Entry Status process.

Enabling Entry Cancellation From the UI

Your business may require to enable the entry cancellation from the user interface. To this end, you can, optionally, add the button Cancel to the Entry detail view manually. To do so:

  1. Click to enter Setup, then navigate to the object management settings of the Entry object.
  2. Click Page Layouts.
  3. In the Entry Layout row, click , then select Edit.

  4. Add the Cancel button to the page layout.

    In Salesforce Lightning, drag the button from the Mobile & Lightning Actions palette to the Salesforce Mobile and Lightning Experience Actions section.

    In Salesforce Classic, drag the button from the Buttons palette to the Custom Buttons area.

  5. Click Save.

Adding Cancellation Fields to Entry

Your business may require to allow users managing cancellation-relevant information in the user interface. To support this, you can, optionally, add the fields Cancellation Reason, Cancellation ID, Cancellation No and Cancellation Distribution Url to the page layout of the Entry object. To do so:

  1. Click to enter Setup, then navigate to the object management settings of the Entry object.
  2. Click Page Layouts.
  3. In the Entry row, click , then select Edit.
  4. Drag the fields Cancellation Reason, Cancellation ID, Cancellation No and Cancellation Distribution Url to the page layout.

  5. Click Save.

    This adds the cancellation-related fields to the Entry detail view.