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Initializing Banking Operations

JustOn Cash Management can integrate your Salesforce org with your bank in order to exchange payment information.


Prior to using the banking connection of JustOn Cash Management, your business must enter into a (usually chargeable) contract on the intended data access with your bank. The contract must specify, among others, the users who work with the software and the relevant bank accounts.

Please consider the banking-related specifics and conditions summarized in Banking Preconditions.

Initializing JustOn Cash Management for the proper operation with banks includes the following tasks:

Adding Bank Access

Before actually retrieving banking transactions, you must add the relevant bank access configuration to JustOn Cash Management.


The bank accounts from which a user wants to fetch banking transactions must be subject to a corresponding contract with your bank. In this context, your bank provides the partner ID and the user ID, which are required for configuring the bank access.

  1. On the Manage tab, click Add New Bank Access.
  2. Provide a descriptive name.
  3. Specify the bank access information.

    The required information includes:

    • Bank

      Banks are enabled by JustOn. If your bank is not listed, file a ticket in the JustOn Support Portal requesting to add the bank.

    • Partner ID, to be provided by your bank

    • User ID, to be provided by your bank

    Adding bank access information

  4. Click Continue.

    This adds the new bank access configuration as Pending and initiates the generation of your public subscriber keys. Once completed, you are prompted to download the initialization letter.

    Downloading initialization letter with your public subscriber keys

  5. Click Download.

    This opens the dialog for saving the initialization letter to your computer.


    Clicking Cancel closes this dialog without prompting you to download the initialization letter. You can, however, still download the initialization letter through clicking Initialization Letter on the pending bank access.

  6. Print the letter, sign it and send it to your bank.

    The bank will verify your public subscriber keys. In the EBICS context, this procedure is referred to as subscriber initialization.

Validating Keys

After your bank has verified the generated public subscriber keys for your bank access and returned the confirmation letter, you can proceed to validate the submitted public bank keys.

  1. On the pending bank access, click Validate.

    This fetches the public bank keys from your bank.

  2. Compare the displayed keys with those in the confirmation letter.


    Make sure that the displayed public bank keys are identical to those in the confirmation letter received from your bank. If the keys differ, contact your bank.

    Be aware that any inconsistencies may indicate fraud or abuse.

  3. If the information matches, select the confirmation checkbox.

    Displaying public bank keys for comparison

  4. Click Validate.

    This completes the bank access validation, making the involved bank accounts ready for bank data retrieval or direct debit order creation.

Configuring Business Entity

In order to take part in the SEPA payment order exchange, your business needs a SEPA Creditor Identifier. This ID allows future debtors as well as debtor banks to identify a creditor independently from any relationship with a bank. For details about the ID, how to obtain it, etc., see Creditor Identifier Overview.

Once you have obtained the SEPA Creditor Identifier, you add it to the corresponding business entity.

  1. Open the Business Entity tab.

    For easy access, you may want to add the Business Entity tab to the navigation bar. For details, see Personalize the Navigation Bar in the Salesforce Help.

  2. Click the business entity name to open its detail view, or click New to create a new business entity.

  3. Click Edit and specify the information as required.

    The mandatory information include:

    Field Description
    Company Name The legal name of the business entity
    Tax Id The tax (VAT) ID of the business entity
    SEPA Creditor Id The SEPA Creditor Identifier of the business entity
    Address The legal address of the business entity
    Preferred Bank Account Optionally, the preferred target bank account for the money transfer
  4. Click Save.

    This completes the business entity configuration, preparing it for the direct debit order creation.