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Cancellation

Completely voiding an invoice by issuing a reversal document

Cancellation completely reverses an invoice when it should not have been issued at all, such as for formal errors or complete return of goods. A cancellation invoice is created with all line items reversed. The original invoice status changes to Canceled, and any associated payments are released for reassignment. In Germany, cancellations and credits have different legal foundations.

FAQ

How to undo a cancellation?
With recurring billing, how to cancel an invoice that is several periods in the past?
Why does JustOn not create booking details for cancellation invoices?