Home Features Collection & Cash Management Payment Processing
Refund
Returning money to a customer
A refund returns money to a customer in connection with a previously received payment – typically for canceled services, overpayments, or credit note amounts. In JustOn Cash Management, refunds are tracked as dedicated refund records and can be paid out directly or redirected to a SEPA Credit Transfer.
Discontinued: Self-Service Extension Refunds
An earlier refund mechanism was part of the discontinued JustOn Self-Service Extension, whose integrated payment page let customers pay their invoices directly. It returns money through balance management rather than through the JustOn Cash Management refund records described above. JustOn no longer offers this feature, but its documentation remains available for the few organizations still relying on it: the Payment Refund concept and the Apex Refund Interface (ONB2.RefundPaymentApi).