Why does Send E-Invoice fail with a status error?

The e-invoice actions are subject to status preconditions. Before transferring an e-invoice to the Peppol Network or to Avalara ELR, JustOn Billing & Invoice Management checks the invoice status and the E-Invoice Status. If one of them does not allow the distribution, the action fails with an error that names the blocking status:

E-Invoice status Not Created not allowed for E-Invoice sending
Invoice status Draft not allowed for E-Invoice sending

The distribution requires a finalized invoice – the invoice status must be Open, Paid, Settled, Canceled or Closed – and an E-Invoice Status of Created, Created With Warnings or Distribution Error. For the complete rules, see E-Invoice Status Transitions.

The most common causes:

E-Invoice status Not Created not allowed for E-Invoice sending

There is no e-invoice to send yet. The check evaluates the E-Invoice Status field, not the attached file – an invoice in this status is therefore offered the e-invoice creation even if an e-invoice file is already attached to the record. Create the e-invoice, see Creating E-Invoices, or use the option Create Missing E-Invoices when mass-sending e-invoices, see Sending Multiple E-Invoices.

E-Invoice status Validation Error not allowed for E-Invoice sending

The produced e-invoice file did not pass the validation and must not be distributed. Review the validation report, correct the invoice data, and create the e-invoice again.

Invoice status Draft not allowed for E-Invoice sending

The invoice is not finalized yet. Finalize it first, see Invoice Finalization.

Related information:

E-Invoice Implementation Details
Reviewing E-Invoice Status
Sending E-Invoices