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How to recreate subscription metrics?

← Accounting Support FAQ

Some business uses cases require to create new subscription metrics from scratch. To do so, proceed as follows:

  1. Delete all existing subscription and account metrics records.

    The individual subscription metric records are accessible via the corresponding related list on the subscription detail page if set up accordingly.

  2. Clear the following fields on all items and – when using price tier groups – on all tiers (Price__c):

    • Previous Start Metric
    • Previous End Metric
    • Previous End Date

  3. Execute the subscription metric builder job.

    For details, see Scheduling Subscription Metric Generation.

This forces JustOn to create new subscription metrics based on the current subscriptions and items.