How does JustOn handle free account balances?
In the context of an account, JustOn Billing & Invoice Management by default assigns free balances to invoices upon finalization, thus reducing the final payment amount. Free balances are not associated with an invoice and may result from, for example, registered payments for invoices that are canceled, payment entries that could not be matched to an invoice and therefore have been associated with the account, or some manual operation.
Unless your JustOn Billing & Invoice Management instance integrates with JustOn Cash Management, you can
- have free balances assigned automatically to new invoices, or
- have users manually assign free balances to draft or open invoices.
For details on balance assignment, see Automatic Balance Assignment and Manually Controlling Assignments.
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This functionality is not related to the invoice settlement, which can be set up to offset non-related invoices and credits of an account, as described in Settlements.
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