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Why has an open invoice attached a draft PDF?

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Draft PDFs are not linked to invoices in order to prevent issues upon finalization.

Under certain circumstances, you may still find draft PDF files attached to the open invoices.

This may be the case, for example, if users created PDF files from draft invoices for review or testing purposes, but have failed to delete the draft PDF files before finalizing the invoices.

To solve this issue and to have JustOn generate new PDF files for the open invoices, you must delete the existing draft PDF files.

For details about deleting draft PDF files, see

How to force JustOn to create a new PDF for a single invoice?
How to force JustOn to create new PDF files for multiple invoices?