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Directly Settling Entries

As a result of certain business use cases, some receivables and payables may have to be offset directly – like, for example, when a customer has to pay an invoice and receives a credit note at the same time. To support such use cases, JustOn Cash Management introduces the entry settlement functionality: particular debit entries and credit entries are offset against each other.

Entry settlement does not involve payments. This is a special case of a reductions: it reduces both the receivable amount of the involved debit entry and the payable amount of the involved credit entry. The produced reduction records are related to the original entry and, in addition, cross-linked to each participating entry.

Depending on the integration of JustOn Cash Management with your Salesforce org, the way to settle entries may differ. A tight integration (using custom flows or APEX) may provide for an automatic settlement, or users can settle entries manually starting from the credit entry.

To settle two entries manually:

Make sure that the entry settlement is enabled. For details, see Enabling Entry Settlement.

  1. Open the Credit entry to be settled.
  2. Click Settle.

  3. Provide the relevant settlement information.

    The mandatory information includes:

    • Debit Entry: Search and select the debit entry to be settled with the current credit entry.
    • Settlement Amount: The absolute amount of the settlement. Must be greater than 0 and not greater than the open amount of the debit entry or the payable amount of the credit entry.
    • Settlement Reason: The reason why the entries are settled. You can define a custom reason by selecting Other.
    • Settlement CBS: The way how to deal with free amounts of money on the debtor's account (only relevant for the debit entry), use this to override the default credit balance strategy defined for your org and business entity.

  4. Click Settle to confirm and start the operation.

    This reduces the current entries and adjusts existing payment associations by the given settlement amount. For details, see Entry Settlement.

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For consistency reasons, make sure to accordingly settle and reduce any related statements in other systems as well.