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Multi-Currency Support

Billing Automation

Certain business use cases require support for multiple currencies. Administrators can enable multiple currencies in their Salesforce orgs.


Be aware of the following implications:

  • Once multi-currency support is enabled for an organization, it cannot be disabled.

  • Even though you have enabled multiple currencies, JustOn recommends to use one currency per account, that is, to use the account currency for all operations and records related to an account.

    For some functions, Salesforce and JustOn operate with plain values without regard to currencies. In these cases, simply combining values of different currencies without conversion would produce wrong records.

Enabling Multi-Currency Support

Currency Conversion

With multiple currencies enabled, you can create invoices and other records in your organization's default currency as well as in foreign currencies. By default, any converted amounts in your organization rely on the conversion rates as defined with your active currencies. Conversion rates must be set and updated manually. Changing the exchange rate automatically updates converted amounts on all records.

Salesforce allows to use dated exchange rates by enabling advanced currency management. Dated exchange rates set a conversion rate for a specific date range. For details, see About Advanced Currency Management and Edit Dated Exchange Rates in the Salesforce Help.

Since conversion rates are subject to change in the course of time, JustOn stores the conversion rate upon invoice generation in the field Conversion Rate. Doing so allows for creating reports or formulas for custom fields based on the saved value.

JustOn selects the conversion rate from the Salesforce currency management by the date of the invoice upon finalization. After the invoice is set Open, changes are no longer allowed, and the conversion rate on the invoice is fixed. That is, once the value is stored, it does not change any more, even if the organization wide conversion rates has changed since.

Payment Matching With Multiple Currencies

Currencies of imported payment entries may differ from the currencies of their matching records. When converting payment entries to balances, JustOn transfers the corresponding amounts.

The following payment entry fields hold the conversion-related data:

Field Label Description
Payment Amount The amount for the payment balance. If the currency is different from the match currency, the amount is converted using the exchange rate of the booking date.
Currency The currency of this payment entry.
Foreign Amount If the foreign currency fields are set and have the same currency as the match, they are used instead of the Payment Amount.
Foreign Currency Code The foreign currency code.
Foreign Conversion Rate The conversion rate for converting the payment amount to the foreign amount. Is copied to the Conversion Rate field on the balance.

After JustOn has converted the payment entry to a balance, the amount and currency information is kept in the following fields on the balance:

Field Label Description
Amount Shows the balance sum.
Currency The currency of this balance.
Original Amount The original amount of the payment entry before the conversion.
Original Currency Code The original currency code.
Conversion Rate The conversion rate.

Depending on the use case and the original data, the information is transferred or, respectively, converted as described below.

One currency, no conversion

If the payment entry and the balance use the same currency, no conversion takes place.

Payment Entry Source Field Balance Target Field
Payment Amount Amount
Currency Currency
Two currencies, payment entry includes all data

If the payment entry includes all information, no conversion takes place. JustOn only populates the balance fields with the given source data.

Payment Entry Source Field Balance Target Field Notes
Payment Amount Original Amount
Currency Original Currency Code
Foreign Amount Amount
Foreign Currency Code Currency
Foreign Conversion Rate Conversion Rate If there is no conversion rate given, JustOn calculates it based on the given payment amount and foreign amount.
Two currencies, payment entry includes one amount and currency

If the payment entry includes only an amount and currency, JustOn converts the amount to the target currency using the conversion rate determined by the system (see Manage Multiple Currencies | Salesforce Help).

Payment Entry Source Field Balance Target Field Notes
Amount Calculated based on the payment amount using the conversion rate determined by the system.
Payment Amount Original Amount
Currency Original Currency Code
Conversion Rate Determined by the system, based on the given payment entry currency and the balance currency.