How does subscription renewal affect item activity periods?

← Billing & Invoice Management FAQ

You can define subscription start and end dates as well as start and end dates for subscription items – which may differ. So how does the automatic subscription renewal affect the items' activity periods?

Generally, the subscription renewal does not affect item date settings.

Items without end date

Items without end date will be invoiced in accordance with the (renewed) subscription period and the specified invoice period.

Items with end date

Items with an end date set will be invoiced up until their end date. The subscription renewal will not extend the item's activity period.

This means: JustOn invoices an item as long as a (renewed) subscription period and an invoice period cover the item's activity period. Once an item's end date has passed, however, the item will no longer be subject to invoicing – irrespective of its parent subscription's (renewed) period settings.

Related information:

Subscription Auto-Renewal
How do subscription period, item period and invoice (run) period map?